Privacy Policy


The company gathers and processes your personal information in accordance with this privacy notice and in compliance with the General Data Protection Regulations (GDPR) and other relevant data protection regulations and laws.  This notice provides you with necessary information regarding your rights and our obligation, and explains how, why and when we process your personal data.


The company’s registered office is:  St George’s House, 215-219 Chester Road, Manchester, M15 4JE


Information that we collect

We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services.  We will never collect unnecessary personal data from you and do not process your information in any way other than as specified in this notice.


The personal data that we collect is

  • Names
  • Address
  • Telephone and fax numbers Mobile telephone numbers
  • Email address
  • Payment details
  • Cookie data, ip addresses & computer/browser information.


We Collect Information in the following ways:

  • Receiving purchase orders
  • Gathering verbal and written information and recording it on our computers which is hosted by a company using iCloud on a secure server
  • Providing a quotation for work
  • Receiving payments from customers
  • Website Cookies



How we use your personal Data:

The company takes your privacy very seriously and will never disclose, share or sell your data without your consent: unless required to do so by law. We retain your data only for as long as necessary and for the purpose specified in this notice.  You are free to withdraw this consent at any time. The purpose and reasons for processing your personal data are detailed below:


  • We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent to your preferred address


Your rights

You have the right to access any personal information that we possess about you and to request information about;

  • What personal data we hold about you
  • The purposes of the processing
  • The categories
  • Of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible, but certainly within legal timeframes, unless there is a valid reason for not doing so.


You also have the right to request erasure of your personal data or to restrict in accordance with the data protection laws.

If we receive a request from you to exercise any of the above rights, we, we may ask you to verify your identity before acting on the request.  This is to ensure your data is protected and kept secure.


Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.  We may use third parties to provide the below services and business functions; however, all processors acting on our behalf process your data only in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.



Safeguarding measures

We take privacy seriously and take every reasonable measure and precaution to protect and secure your personal data.  We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction. All documents are shredded by a commercial shredding machine when they are no longer in use or the quotations have expired after 2 years.


Transfers outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation but some other countries may not necessarily have the same high standard of protection for your personal data.  We do not transfer or store any personal data outside of the EU.